Shipping policy

Effective Date: 15-10-2024

At Jodha's by Jasmine Design Pvt. Ltd., we are committed to delivering your orders in a timely and secure manner. Please review our shipping policy for detailed information on our processes.


1. Shipping Locations

1.1 We ship across India. International shipping is currently unavailable.

1.2 Certain remote locations may have limited shipping options. Contact us for details before placing your order.


2. Shipping Charges

2.1 Shipping charges vary based on the product’s weight, dimensions, and destination. Charges will be calculated and displayed during checkout.

2.2 Free shipping may be available for orders exceeding a specified value, as mentioned on our Platform.


3. Order Processing Time

3.1 Orders are typically processed within 2-3 business days of confirmation.

3.2 Customized or personalized jewelry may require additional time for production. Estimated delivery times will be provided during the order process.


4. Delivery Time

4.1 Standard delivery times range between 5-7 business days depending on the shipping destination.

4.2 Delivery times may vary during peak seasons or due to unforeseen circumstances (e.g., weather, strikes).


5. Tracking Your Order

5.1 Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and link to track your shipment.

5.2 If you do not receive a tracking update within the expected time frame, please contact us at contact@jodhasbyrekha.com or +91 94608 59643.


6. Missed Deliveries

6.1 If a delivery attempt is unsuccessful due to an incorrect address or unavailable recipient, the package may be returned to us. Re-shipping charges may apply.

6.2 Please ensure your shipping address and contact details are accurate to avoid delays.


7. Contact Information

For any shipping-related queries, please contact us at:

Email: contact@jodhasbyrekha.com
Phone: +91 94608 59643

Thank you for shopping with Jodha's by Jasmine Design Pvt. Ltd.!